Privacy Policy
Last Updated: 1 October 2026
Privacy Policy
At Customer Care Services,
we respect your privacy and are committed to protecting the information you provide when you use our website or contact us for appliance service and repair support.This Privacy Policy explains what information we may collect, how we use it, and how you can contact us regarding your information.
Information We Collect
When you contact us or request a service, we may collect information such as:
Name
Phone number
Email address
Service
address or location
Appliance brand and model
Details of the appliance problem or service requirement Any other information you voluntarily provide to us
You may provide this information through our website forms, phone calls, WhatsApp, email or other communication channels.
How We Use Your Information
We may use the information you provide to:
Respond to your enquiries
Contact you regarding your service request
Understand your appliance service requirements
Schedule or coordinate service appointments
Provide information about our services
Communicate with you regarding an existing service request
Improve our website and customer service
We do not use your information for purposes unrelated to the service or enquiry without an appropriate basis or your consent where required.
Sharing of Information
We do not sell or rent your personal information to third parties.
We may share relevant information with service personnel or service providers when reasonably necessary to process and fulfil your service request.
We may also disclose information where required by applicable law, legal process or a lawful government request.
Cookies and Website Information
Our website may use cookies or similar technologies to improve website functionality, understand website usage and provide a better user experience
.You can manage or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.
Third-Party Services
Our website may use third-party services such as website hosting, analytics, communication tools, payment services or other technologies necessary to operate our website and provide services.
These third parties may process information according to their own privacy policies and applicable laws.
Data Security
We take reasonable measures to protect the information provided to us from unauthorized access, misuse, loss or disclosure
.However, no method of transmitting or storing information online can be guaranteed to be completely secure.
Data Retention
We may retain information for as long as reasonably necessary to respond to enquiries, provide services, maintain business records, comply with legal requirements and resolve disputes.
Your Choices
You may contact us if you want to:
Ask about the personal information we hold about you
Request correction of inaccurate information
Request deletion of information where applicable
Withdraw a consent where applicable
Ask questions about how your information is used
Some information may need to be retained where required for legal, accounting or legitimate business purposes.
Children’s Privacy
Our website and services are not specifically directed toward children. We do not knowingly request or collect personal information from children for the purpose of providing our services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website or applicable requirements
.Any updated version will be posted on this page with the revised Last Updated date.
Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
Customer Care Services
Phone: 01140671472 / 01244267913
Email: info@customerservices.pro
UDYAM Registration Number: UDYAM-DL-11-0041164
Owner: Chirag Yadav
