Welcome to Customer Care Services
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website customerservices.pro or use our doorstep repair and maintenance services for kitchen appliances (such as Kitchen Chimneys, In-Built Hobs, Gas Stoves, and Cooking Ranges).
Please read this Privacy Policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.
1. Information We Collect
We may collect information about you in a variety of ways, including:
Personal Data: Personally identifiable information, such as your name, shipping/service address, email address, and phone number, which you voluntarily provide to us when you book a doorstep service or contact us.
Derivative Data: Information automatically collected by our servers when you access the site, such as your IP address, browser type, operating system, access times, and the pages you viewed directly before and after accessing the site.
2. Use of Your Information
Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you to
:Schedule, manage, and dispatch technicians for your requested doorstep repair and maintenance services.
Process transactions and send you related information, including purchase confirmations and invoices.
Respond to customer service requests, questions, and feedback.
Send you administrative information, such as updates, security alerts, and support messages.
Improve our website functionality and service quality.
3. Disclosure of Your Information
We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties except in the following cases:
Service Execution: We share your contact details and address with our verified technicians or service partners solely to fulfill and complete your requested home service.
By Law or to Protect Rights: If required by law, court order, or government regulation, or to protect the safety, rights, or property of our business, customers, or others
4. Security of Your Information
We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
5. Policy Regarding Children
We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the details provided below.
6. Changes to This Privacy Policy
We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by updating the “Last Updated” date of this Privacy Policy.
7. Contact Us
If you have questions or comments about this Privacy Policy, please contact us at:
Business Name: Customer Care Services
Udyam Registration No: UDYAM-DL-11-0041164
Owner Name: Chirag Yadav
Address: Plot No-Q-52, Uttam Vihar, Uttam Nagar, New Delhi, Delhi – 110059
Email: info@customerservices.pro
Phone: 01140671472 / 01244267913